MTA-SA has recently had a number of queries from members on the liabilities associated with the installation of customer supplied (working component) part/s in repair work. Clearly this is a cost cutting strategy by customers who can access parts from local scrapyards or purchase them online. Members should be wary of the possible implications when requested to fit such parts in any repair work – with no history of the part/ authenticity etc.

Can a customer be liable for supplying their parts in the event of failure? (Click here for qualified answer)

Should a repairer refuse to fit second hand parts? (Click here for qualified answer)

Should members have a Poster in the Service Dept. seeking to REFUSE TO USE OR disclaim responsibility for customer supplied Parts, Oils etc.? (Click here for qualified answer)